TERMS OF SERVICE

Updated 6/23/2025

Welcome to Midst. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Custom Commissions and Made-to-Order Items

  • All furniture pieces are handcrafted and made-to-order based on your specifications.

  • Custom commissions require detailed communication and design approval before production begins.

  • Because each piece is unique, slight variations in color, texture, and dimensions may occur and are considered part of the handcrafted nature of the product.

  • Production timelines will be communicated at the time of order and may vary depending on the complexity of the project and material availability.

2. Ordering and Payment

  • Orders can be placed through our website or by direct inquiry.

  • Full or partial payment may be required before production begins, depending on the project.

  • Payments are facilitated by Squarespace Payments. Payment methods accepted include Apple Pay, Afterpay, Klarna, Link, Visa, Mastercard, American Express, and Discover.

  • Prices are subject to change without notice, but confirmed orders will be honored at the agreed price.

3. Shipping and Delivery

  • Shipping is available within the U.S. for smaller made-to-order pieces. Larger or custom pieces may require local delivery or pickup.

  • Shipping costs and delivery timelines will be provided at the time of order.

  • We are not responsible for delays caused by carriers or unforeseen circumstances.

  • Please inspect your order upon delivery and report any damage or issues within 48 hours.

4. Returns and Cancellations

  • Due to the custom nature of our products, all sales are final.

  • Cancellations are only accepted before production begins and must be communicated in writing.

  • If you receive a damaged or defective item, please contact us immediately to discuss resolution options.

5. Intellectual Property

  • All designs, images, and content on this website are the property of Midst and may not be used without permission.

6. Limitation of Liability

  • Midst is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

  • Our liability for any claim related to our products is limited to the purchase price paid.

7. Governing Law

  • These terms are governed by the laws of the state of California.

8. Contact

  • For questions or concerns regarding your order or these terms, please contact us at hello@midst.la.